At 20 bet, we believe that gaming should always be a fun and controlled experience. We are committed to supporting every player in the Philippines with the tools, information, and resources needed to keep play enjoyable and within healthy limits.
Applies to all registered players in the Philippines. Last reviewed: 2025.
Responsible gaming is at the heart of everything we do at 20 bet. We understand that for most players in the Philippines, online gaming is a form of entertainment — and we want to make sure it stays that way. Our platform is designed with built-in tools that give you full control over how you play, how much you spend, and how long you stay on the site. We take our duty of care seriously, and we actively encourage all players to use the responsible gaming features available in their account settings. If you ever feel that your gaming habits are becoming a concern, we are here to help you take the right steps.
We work in line with the guidelines set by gaming regulators to ensure that our platform remains a safe environment for all adults in the Philippines. Our team regularly reviews player activity patterns to identify signs of problem gambling, and we may reach out proactively if we notice unusual behaviour on your account. We also provide clear and accessible information about responsible gaming on this page so that every player can make informed decisions. Gaming should always be a choice made freely and within your personal financial comfort zone. We are proud to be a platform that puts player wellbeing alongside entertainment.
These features are available to all registered players and can be adjusted at any time through your account settings.
Set a daily, weekly, or monthly deposit cap in Philippine pesos (PHP) to keep your spending within a budget you are comfortable with. Once a limit is set, it takes effect immediately and cannot be increased until a cooling-off period has passed. This gives you a reliable safety net without restricting your ability to enjoy the platform. Lowering your limit, however, takes effect right away. We recommend reviewing your deposit limit regularly to make sure it still reflects your current financial situation.
It is easy to lose track of time when you are enjoying your favourite games. Our session time reminder feature lets you set an alert that notifies you after a chosen period of play, so you can take a break and reassess. Regular breaks are an important part of healthy gaming habits and help you stay aware of how long you have been playing. You can customise the reminder interval to suit your own routine. This tool is especially useful for players who enjoy extended gaming sessions on mobile devices across the Philippines.
If you feel you need a short break from gaming, you can activate a cool-off period that temporarily suspends your account for a set number of days. During this time, you will not be able to log in, place bets, or make deposits. This is a useful option if you are feeling stressed or have had a run of losses and want to step back without committing to a full self-exclusion. The cool-off period is a flexible and reversible tool designed to give you breathing room. You can request a cool-off at any time by contacting our support team or through your account settings.
For players who feel they need a longer break, self-exclusion allows you to close your account for an extended period — from several months up to a permanent exclusion. Once self-exclusion is activated, your account will be suspended and you will not be able to register a new account during the exclusion period. We take self-exclusion requests very seriously and process them promptly. If you choose permanent self-exclusion, this decision is irreversible. We strongly encourage any player who feels their gaming is out of control to use this option without hesitation.
Problem gambling can affect anyone, regardless of age, income, or experience level. It is important to be honest with yourself about your gaming habits and to recognise the early warning signs before they become a serious issue. Some common signs that gaming may be becoming a problem include spending more money than you can afford, chasing losses, neglecting work or family responsibilities, and feeling anxious or irritable when you are not playing. If any of these signs sound familiar, it may be time to take a step back and seek support.
You do not have to be in crisis to reach out for help. Many players in the Philippines benefit from simply talking to someone about their gaming habits, whether that is a trusted friend, a family member, or a professional counsellor. There are also dedicated helplines and support organisations available in the Philippines that specialise in gambling-related concerns. Taking action early is always the best approach, and there is no shame in asking for help. At 20 bet, we will always support you in making the right decision for your wellbeing.
Chasing Losses
Overspending Budget
Neglecting Relationships
Anxiety When Not Playing
Our FAQ covers common questions about account controls and gaming limits. You can also log in to access your responsible gaming settings directly, or visit our homepage to explore the platform.